I’m proud to say that I have the strongest refund policy in the test prep industry, as far as I know. Here’s how it works:
If you sign up for one of my online courses, you have 60 days to decide if you like it. If you don’t think my course was helpful for any reason, all you have to do is let me know within 60 days, and I’m happy to issue you a refund. No hard feelings, no questions asked.
I know a lot of companies claim to offer strong guarantees for their courses, but if you check out the fine print, the guarantees usually require you to jump through a lot of hoops, and even then they’ll only let you retake the course for free in some cases.
For more on the Kaplan refund policy, and the refund policies of other companies as they compare to my refund policy, please check out this page.
I don’t believe in fine print when it comes to customer service. If I didn’t think my courses were the best available, I wouldn’t have created them in the first place.
So it’s important to me that you know that my courses are a no-risk proposition for you: Either you learn my approach and find it enjoyable and helpful, like most people, or you find that it’s just not the right fit for you, and you let me know within 60 days and get your money back.
You won’t find that offer from any other test prep company that I know of.